SHIPPING POLICY

Last Updated: 2 October 2026

At DECORO, we aim to make your shopping experience simple and transparent. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Shipping Locations

We currently deliver across India.

Some remote or restricted locations may have limited delivery availability depending on the courier service.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.

3. Delivery Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery times are estimates and are not guaranteed. Remote locations may require additional time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

If we offer free shipping on selected products, orders, or during promotional periods, the applicable offer will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information to check the current status of your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts.

Please ensure that the shipping address and contact details provided during checkout are accurate and that someone is available to receive the order.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

7. Delayed Deliveries

Delivery delays may occur because of circumstances beyond our reasonable control, including:

• Weather conditions

• Natural disasters

• Public holidays

• Courier delays

• Transportation disruptions

• Remote-area delivery restrictions

• Incorrect or incomplete address information

• High order volumes

• Other unforeseen circumstances

If your order appears significantly delayed, please contact our support team with your order number.

8. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

If you notice an incorrect address after placing an order, contact us as soon as possible.

We cannot guarantee